I’ve been in the eCommerce game for a while, last month I outlined why I thought edge use cases where the biggest opportunity for Agentic Commerce. The idea was simple. While the big retailers focus on building great CX with their own data, the real, unsolved problems in commerce exist in the long tail ( the small retailers without massive marketing departments). Think about finding an in-stock item for pickup today, or a slightly used version right in your community. That’s where I saw the gold.
Continue readingAgentic Commerce – Killing Small Retailers?
Reply