BankID Norway – Evolution and Success

If you follow my 80+ blogs on identity, you should like this success story today.  The Norwegian digital identity scheme, BankID, serves as the #2 best financial identity case study (behind India’s UIDAI) with a penetration rate of 97% across 4.7 million citizens. What could US banks learn? What are their challenges in replicating this model? 

Today I’m giving the background on what BankID is.. In part 2 I’m going to interview my good friend Eric Woodward, former president of Early Warning and the creator of Zelle_ID (see youtube), at least until it was killed as the new CEO asked “what on earth does identity have to do with payments”. OMG

The FIDO Alliance is hosting a Webinar on Bank ID Norway tomorrow at 7am pacific.

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Blog Search Upgrade + Post this week on Nordic Bank ID, and how Early-Warning proposed it 8 years ago.

Quick Note. 

Anthropic has enabled me to complete a much needed upgrade to search. The new AWS Open Search spans all of my 2,000 blogs AND all public references made in those blogs (external sources, research papers, and regulatory documents). Now we have single search experience that covers both our original analysis and the broader body of work that informs it. Results are ranked by relevance so the most useful content surfaces first, whether it comes from our own writing or a referenced third-party source. 

Multi-word phrases like “Federal Reserve interest rates” or “stablecoin regulation” now find posts where those exact terms appear together. PDF documents linked from our posts — including central bank reports, BIS working papers, and regulatory filings — are fully indexed and searchable for the first time.

We invite you to try the upgraded search on your next visit to the blog. If you have feedback or notice anything that could be improved, please do not hesitate to reach out. We remain committed to making the Starpoint blog as useful and navigable as possible for our community of readers.

Keeping Up With Chaos: A Payments Stakeholder Reality Check

Short Blog – Bullets

It’s getting harder to keep up with payments, a subsector that has not been great for payment investors, between the Saaspocalypse, AI, agentic commerce, stablecoins, the Genius Act, open bank charters, and COF buying Brex, we are deep into “what just happened?” era. While I see tremendous opportunities, not everyone is impacted the same (see 2025: The Great Decoupling).

You don’t read this blog for deep tech insight; you read it to understand where change is actually happening and where the money, risk, and power are moving. Today is a short recap of which stakeholders face the biggest near-term impact, where progress is being made and where investment is flowing.

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PayPal – Alex is Gone, Enrique is In.. Recommended Focus

Don’t say I didn’t tell you. As I related in June 2025 The Shakeup PayPal Needs, Dan created a dumpster fire that the BOD just added to in their AWOL engagement. 

Yesterday PayPal delivered FXN Branded growth of 1%, and announced that PayPal CEO Aex Chriss is out and HP’s CEO Enrique Lores is in (March 1st).  This event serves as the final, public admission of a decade-long strategic failure. Lores replacement of Chriss hopefully marks the end of an era of “spectator leadership” and the beginning of a desperate attempt to reintegrate a fragmented “mash” of acquisitions into a cohesive operating model. To understand the depth of the “dumpster fire” that Lores inherits, let’s look back across the last eight years, beginning with the BOD’s decision to renew Dan Schulman’s contract, a move that effectively decapitated PayPal’s operational core and set the stage for its current state of institutional irrelevance among top merchants

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Strategic Innovation Era: Part 1 – Agentic Commerce

The opposite of Web3, the biggest companies are investing in AI and DLT to redesign the value chain. This one is long.. 12 pages. This is not a repackaging of prior blogs, today I break down how I see Banks, Retailers and Google collaboratively investing to make agentic work. It won’t be a hockey stick, but it will fundementally redesign the value chain. An extinction-level event for those who don’t invest. My main focus is on Google’s unique capability to manage MANY AGENTS and how that orchestration happens from an economic perspective. My predicted winners: Google, First-Mover Retailers like Walmart, Card Networks, and new intermediaries that can build specialized agents.

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UCP Enables a New Economy

Yesterday, Google’s CEO unveiled Universal Commerce Protocol (UCP) at NRF.  UCP represents a defining moment in the architecture of digital commerce; the strategic imperative is no longer merely about organizing the world’s information but about organizing the world’s commercial intent and empowering merchants to leverage their own data to construct superior customer experiences.  This shift is not incremental; it is a fundamental re-platforming of the digital economy, where Google is uniquely positioned to serve as the orchestrator within a “virtuous cycle” of interaction among retailers, consumers, and intelligent agents. 

“For many people, discovery is the fun part of shopping. Making a decision is where things get harder. As an indecisive shopper myself, I’m looking forward to the day when agents can help me get from discovery to purchase.

At Google, we’re busy laying the groundwork for this agentic ecosystem to work well. That includes building a common language for these systems and services to talk to each other.

As a next step we are introducing the Universal Commerce Protocol (UCP), designed for the era of agentic commerce. It was built to meet the needs of retailers AND customers, keeping the full customer relationship front and center — from the moments of discovery to decision and beyond”. – Sundar Pichai NRF – Jan 11 2026

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AP2 as Merchant Signals – 4 Scenarios 

Today I’m outlining three near-term scenarios (24 months) for how AP2 signals will work in agentic commerce. Per my blog last week, AP2 is the agentic payment scheme with the most momentum (160+ partners), but in the immediate term (2026–2027), it will operate primarily in a “signals” metaphor for 3 main reasons:

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