Tag Archives: OpenAI

Walmart and Open AI

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Quick Take

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This week: Walmart announced a partnership with OpenAI to integrate shopping directly into ChatGPT, complete with an Instant Checkout feature. The market reacted instantly, driving WMT stock up over 5%. If you weren’t already paying attention to agentic commerce, you should be now.

For experts in payments and eCommerce, this deal is the ultimate realization of Walmart’s Everyday Low Prices (ELP) strategy. ELP is their cornerstone, and when you lead on price, you can afford to be channel agnostic. Walmart is signaling that they will be everywhere the customer is buying.

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Stripe Agentic Commerce Protocol (ACP)

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The best, and perhaps only, operable protocol that can solve agent payment issues today.

Stripe’s Agentic Commerce Protocol (ACP), co-developed with OpenAI, is a functional leap forward in enabling agentic commerce. While its open-source nature invites broad adoption, Stripe is uniquely able to “make it work” by leveraging its existing fraud-fighting assets. Another less reported benefit of ACP is payment rail agnostic operation. ACP will work for paybybank, PIX, EFTPOS, Swish, Bizum or anything else. Anywhere that Stipe’s device graph and Radar (Risk/Fraud) are effective. Stripe’s secure payment token plus risk signals allow merchants to operate the way they do today (no operational change).

ACP may only have a limited 2-3 yr runway as more advanced authentication methods become mainstream, and network rule sets/services advance to serve all agent providers (leveling the playing field).

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The Next GREAT RETAILER CONSOLIDATION? 

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Can retailers resist AI Platforms? I don’t think so..

Agentic Commerce is in a state of flux. While the AI platforms provide a glimpse of what conversational commerce will look like, most aren’t able to complete a transaction. 

Shopify and OpenAi are leading the way in creating a best in class integration that will change all that (see overview). For the millions of merchants on Shopify’s platform, participating in the conversational AI revolution will become as simple as flicking a switch. Shopify is handling the backend (real-time product data/inventory, payment and checkout). I love Shopify; their execution is consistently flawless, and I have no doubt this will be another seamless, successful product launch.

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