Role of Identity and Trust in eCom

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Please excuse typos.. Editing not complete. I had a great compliment this week: “Tom you write so dense.. why are you so different”? I’m not an analyst or a blogger, but a guy that has run operational businesses and led venture investments. The only great thing I’ve ever done in life is to meet great people with passion and ability to execute on a vision. This blog is how I chat with all my colleagues. Glad others find it useful..

This is a rather long blog.. if you don’t have time read the wrap up at the end which is a summary of key points.

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Continuing on from yesterday’s blog on Authentify – Bank ID Service, I thought I would outline the role of identity in eCommerce and the problems to be solved. Although most of you know me as a payments guy, I also have deep roots in data working directly with retailers, AdTech, Google/FB and media (in addition to issuers/acquirers/networks). In looking through eCommerce articles I couldn’t find one relating to identity (from a big picture perspective).. So I thought I would write one.

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Authentify – Bank ID Service

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Apologize in advance for typos.. did not proof yet

Press Release

Today’s WSJ Article on Zelle.

Congrats to Early Warning and their participating banks in the Launch of the Authentify wallet! A service 6 yrs in the making and driven by my good friend and former EWS president Eric Woodward.

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China Digital Yuan – Impacts of Weaponizing the USD

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A continuation of my blog on Digital Dollar and CBDCs (Mar 2021). Conflict in the Ukraine and the economic sanctions on Russia, central banks and payment systems have created a “weaponization” of the USD. As a result, I see the China’s digital yuan taking off in next 18 months beginning with energy related payments with the middle east. While not impacting consumer payment networks, the shift will substantially impact USD hegemony and ability to impair funds flow of participating markets and geographies.

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Evolution of V/MA – Moving Beyond Card

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Today’s blog is part 2 to my 2016 post Transaction Costs and Value Orchestration in Commercial Networks. The “Big Picture” questions I’m trying to answer today are: 

  1. How are bank products impacted by expansion of network services and change in consumer behavior?
  2. How likely is it that there will be an end run around V/MA or a new operating model that competes with them?
  3. Given banks are the creators of the most successful commercial networks, what actions will they likely take?
  4. Is there a new model (ie DeFi or CDBCs) that completely changes how we think about networks and money. 

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Tipping Point for Plastic (Card)?

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Will Visa Acceptance Cloud (VAC) be a watershed event that simplifies merchant acceptance and embedding payments into iOT? Changing the merchant side of the network has been a nightmare for all. VAC enables a radical expansion of merchant network capacity with one big asterisk. (Sorry for Typos)

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