Traditionally the core of bank margin is in risk management. The core of risk management is data.. thus Banks have been the among the best data businesses (as IBM knows). Banks “learn” about their customers through bank interaction: payroll, card transactions, lending. This has helped banks make better risk decisions (both credit and fraud/identity). Within the bank data cycle the traditional use of data is for an internal benefit: risk and cross sale of the bank’s products and services (not that of consumers or merchants). However the “virtuous cycle of banking data” is very different from that enjoyed by Amazon and Google, both in the scale and type of data and consumer facing use.
PayPal surpasses Amex in Market Cap
What to expect from Money 2020?
Money2020 is in 3 weeks. This is the first year that Anil and Jonathan are no longer running the show since selling the conference (see Recode). While I’m anxious to see all of my friends, I’m also anxious to see what the new format will bring. Continue reading
Equifax, Facebook and Dangers of Centralization [of Data]
Equifax. It’s hard to sit on sit my hands and not write on this one. My perspective is shaped through running 2 of the largest online banks in the world, developing state of the art fraud prevention systems with the top 20 banks, working with Google and today creating Commerce Signals.
Enron has new competition for the company name that denotes loss and fraud. Equifax may be the single largest breach of consumer information in history…. It is everything from social to DOBs, DL #s, …. How did Equifax get our data?
Rewiring – Part 2: Walmart+Goog, Amazon+Whole Foods, …
China Payments – Field Trip with Russ
Guest post today from my General Counsel and Chief Privacy Officer Russell Schrader. For those of you who don’t know Russ, he spent 18 yrs with Visa as their first Chief Privacy Officer.Russ just got back from almost 3 weeks in Asia
Amazon 2% + PayPal Discover
Two HUGE payment events this week
- Amazon 2% Cash Back (see Forbes Article)
- Paypal/Discover/Google
Amazon 2%
Per Bloomberg, consumers that don’t want to go for the 5% back Amazon store card (SYF) can now link their DDA and earn 2% back. This may be the biggest payment innovation of the year!
Apple Pay Cash – Gets an A+
Apple announced Apple Pay Cash yesterday at their WWDC (see recode article). Summary.. Apple gets an A+! I love the simplicity and the intuitive nature of how this works in a messaging metaphor that customers are familiar with (ie not introducing another app).
Payments Data and Google Attribution
Great articles yesterday
- AdExchanger – Google Tracks Path to Purchase
- Washington Post – Google now knows when its users go to the store and buy stuff
- Seattle Times – Google Aims to Connect Online Ads
- Advertising Age – Google Plans to Kill “Last Click” Attribution
This year, the iab (interactive advertising bureau) labeled 2017 as the Year of Measurement. Understanding why, and what is changing here is key for retail, banking and advertising. Most of us know the adage “measure what you want to manage”. As an engineer, I view measurement as the key feedback loop in any system or process. In order to gain feedback (close the loop), you must know what happened.
Chase Net 2017
Its tough to find time to Blog as a CEO…. Most of you my blogs are sometimes snarky and tactless (making NOT offending someone a new consideration).
I was taking a look at JPMC’s latest investor presentation and noticed that ChaseNet is gone.. Why? I’ve written on JPMC and ChaseNet a number of times over last 6 yrs. Today I’ll cover my views on the latest developments and my views on JPMC’s ChaseNet strategy. Lets recap first: