A snarky blog. My views on why the role of card networks will grow in the midst of this change (along with Network VAS).
Buckle up buttercups, because the commerce, banking, and payments world is getting a facelift so extreme, it’ll make a Kardashian look like a Luddite. If you thought Web 3.0 and its decentralized pipe dreams were the next big thing, bless your heart. AI and Agentic Commerce are the actual party, and they’re about to flip the table.
Continue readingFollowing up on yesterday’s discussion about the potential for US Banks to issue stablecoins, the fintech world is abuzz after Stripe’s Sessions announcements covering AI and stablecoin. Given Stripe’s massive influence, any move they make warrants attention. The question on many payment strategy executives’ minds: Is Stripe about to unleash stablecoins to circumvent traditional card rails for consumer payments? While the crypto-evangelists might be shouting “yes!”, a more pragmatic and skeptical view suggests this is highly unlikely, at least for the core retail checkout experience.
Continue readingGoogle I/O is going on today and tomorrow and they just announced a vast array of new products and services (Google CEO’s blog). Today’s blog is a quick drill down on payments and specifically what “Buy for me with GPay” means for the payment ecosystem (and agentic commerce).
As discussed in Commercial Models for AI Agents, the network and economics surrounding agentic commerce is far from settled. The lack of a clear commercial model and a robust trust framework has impeded Agentic’s growth as commerce is a multi-sided network. Google’s strategy appears to directly address these deficiencies by deeply integrating GPay as a core component of its agentic offerings. This integration aims to provide the necessary layers of trust, security, and transactional capability that have been missing. It also may provide an additional pricing mechanism for agentic transactions.
As outlined in today’s Stratechery the “lack of payments” were part of the original sin of the internet. A “sin” that Google is fixing in Agentic by creating a complex network that unites search, ML, agent-based action, payments, advertising network, billions of devices, consumer-controlled data for personalization, which will redefine eCommerce (and recapture product search). The price of entry? Merchants need to add the GPay button.
To be clear, merchants will still endeavor to use AI in order to create a better customer experience for those customers that enter their domain. But for consumers, the Google offering will be hard to beat as Google leverages their data and preferences across every device to enable customer interaction through purchase. While Amazon will likely maintain a solid position, most consumers will not start search within a merchant domain. Agentic originated transactions present a new type of demand, fully qualified consumers with a valid payment instrument and transaction request. A transaction type that should operate in a 100% conversion model (ie no abandonment). With GPay, Google provides the consumer authentication and risk data for merchants to decision the transaction.
Continue readingToday we discuss programmable money, a concept that merges smart contract functionality with digital tokens operating on distributed ledger technology (DLT). We trace the historical development from open decentralized finance (DeFi) to the adoption of permissioned systems by leading financial institutions, analyze the technical distinctions between public and private blockchains, and emphasize the necessity of robust governance for scalable deployment. The paper further examines real-world use cases in high-value asset transactions and the growing relevance of programmable money in agentic commerce, highlighting the role of stablecoins and card networks in enabling trusted, logic-driven payments.
There is a payment geek battle of concepts in Agentic commerce. Conceptually, stablecoins and smart contracts provide a better technical architecture for agentic. However, it is my firm belief that these new technologies will be used by existing networks and stakeholders rather than a completely new set of participants and approaches. For example, Visa and Mastercard are likely to remain both the primary off ramp for Stablecoin (ie card merchant acceptance) AND ALSO retain their role in standards, governance, identity, economics and how programmability operates with regulated stakeholders.
I know many of my colleagues will disagree with my views here, that is OK as the dialog will help us all. As such, your comments are welcome.
What are the strategic drivers of change?
Where are the profit pools and how will they disperse?
Retail payments have been a cornerstone of growth and shareholder returns for decades, delivering TSRs that rivaled the tech sector. But this golden era of easy expansion is fading. Today, growth is slowing and investors are refocusing on unit economics, distinguishing between platforms with SaaS-like predictability and those more exposed to the vicissitudes of consumer credit, deposit spreads, and regulation (see Cap Gemini World Payments Report)..
This change in tone isn’t just financial, it’s structural. Value creation is migrating away from volume and into experience, infrastructure, and intelligence.
Impact of Stablecoins on Banks and Central Banks, the Upside for V/MA.
Stablecoins took many amazing leaps in the last 2 weeks. Key developments include
An Update on the Future of Retail Banking – April 2025 By Thomas Noyes
With the conditional approval from the OCC on April 17, 2025, Capital One’s (COF) acquisition of Discover Financial Services (DFS) marks one of the most transformative events in U.S. retail banking in over a decade. While prior large-bank deals often focused on scale, this one signals a strategic reinvention. Capital One, long admired for its technical prowess, is poised to blur the traditional boundaries between credit, savings, and checking—challenging the conventional “retail bank” construct. This merger represents not just an expansion of balance sheet or customers, but a redefinition of what banking can look like in the age of AI, embedded finance, and consumer control.
Short Blog
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Adyen was the largest network “tokenizer” and realized the benefits through enhanced authorization rates and reduced fraud. As I explained in Tokens and Binding 101, this history of tokens in payments is long, with each stakeholder maintaining an ability to tokenize. While all token strategies protect data, network tokens differ in RULES, binding (to a customer and device) and acceptance. For example, Visa’s Cloud Token Framework (CTF) and Mastercard’s Digital Enablement Services (MDES) address 6 key areas:
US Payment Infrastructure is in the midst of completing a major renovation.
Let me preempt the #1 question most of you are about to ask “are card volumes at risk”? Nope, why on earth would banks want to walk away from the most profitable retail banking product in the history of man (see Future of Retail Banking)!?